Privacy Policy - Noww Club

1. Information We Collect

We may collect the following types of information when you use the Noww application.

Personal Information

When you create an account or join the waitlist, we may collect information such as:

Name
Email address
Phone number
Application responses submitted during the membership request process

Membership applications and approvals are handled through our website. The mobile application is used only after membership access is granted.

Usage Information

We collect limited information about how you use the application, such as:

Ritual completion activity
Daily reflections and check-ins
Interaction with features within the app
App performance data

This information helps us improve the user experience and personalise features.

Device Information

We may automatically collect certain device information, including:

Device model
Operating system version
App version
Device identifiers
Crash logs and diagnostics

This data helps us maintain app stability and improve performance.

2. How We Use Your Information

We use collected information to:

Provide and maintain the Noww application
Deliver personalised rituals and reflections
Improve the functionality and reliability of the app
Understand how users interact with the platform
Respond to support requests
Ensure security and prevent misuse of the platform

We do not sell personal information to third parties.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share limited information with trusted third-party service providers that help operate the application, including services related to:

Analytics
App performance monitoring
Infrastructure hosting

These providers are required to protect your information and use it only for the purposes of supporting our services.

We may also disclose information if required by law or to protect legal rights and security.

4. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect personal information from unauthorised access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to provide the service and fulfil the purposes described in this policy, unless a longer retention period is required by law.

Users may request deletion of their account and associated data at any time by contacting us.

6. User Rights and Choices

Depending on your location, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for certain uses of data

Requests can be submitted through the contact details below.

7. Children's Privacy

The Noww application is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.

8. Third-Party Services

The app may rely on third-party services for analytics, infrastructure, or performance monitoring. These services may collect limited information in accordance with their own privacy policies.

We encourage users to review the privacy policies of these third-party providers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be reflected by revising the "Last Updated" date above.

Users are encouraged to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: hello@noww.club

Website: https://noww.club