Noww Club
Last Updated: 2 July 2025
Effective Date: 2 July 2025
Issued by: True Club Financial Technology Private Limited
How to read this policy: Where our practices differ by country, sections are marked with [INDIA] or [UAE] to indicate which rules apply. All other sections apply to both regions.
Noww, owned and operated by True Club Financial Technology Private Limited ("we", "our", or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Noww mobile application and related services.
The Noww application is available on both the Apple App Store (iOS) and Google Play Store (Android). Where practices differ between platforms or regions, we have clearly indicated the applicable rules.
We operate in multiple countries, including India and the United Arab Emirates (UAE). Where our data practices differ between these regions, we have clearly indicated the applicable rules.
If you do not agree with the terms of this Privacy Policy, please do not use the application.
This policy applies to all users of the Noww application globally. The following regional distinctions apply:
[INDIA]
In India, membership applications and payments are processed through our website (noww.club). The mobile application is accessed only after membership has been granted via the website. No payment transactions occur within the app itself.
[UAE]
In the United Arab Emirates, users may apply for membership and complete payment directly within the Noww mobile application. Payment processing is handled by Apple (via the App Store on iOS devices) or Google (via Google Play on Android devices), depending on the device used. Both payment processors are subject to their respective Terms and Conditions.
We may collect the following categories of information when you use the Noww application.
When you create an account, join the waitlist, or apply for membership, we may collect:
We collect limited information about how you use the application, including:
This information helps us improve the user experience and personalise features.
We may automatically collect certain device information, including:
[INDIA]
In India, all payments are processed through our website. We do not collect or store payment information through the mobile application.
[UAE]
In the UAE, in-app purchases are processed by Apple (App Store on iOS) or Google (Google Play on Android) depending on your device. Noww does not directly collect, store, or process your credit card, debit card, or banking information. We receive only confirmation of subscription status and transaction identifiers from the respective platform. Apple's privacy policy governs iOS payment data (https://www.apple.com/legal/privacy/), and Google's privacy policy governs Android payment data (https://policies.google.com/privacy).
We use collected information to:
We do not sell personal information to third parties.
[INDIA]
This section does not apply to users in India. All membership subscriptions for Indian users are managed through the Noww website.
[UAE]
The following applies to users in the UAE who subscribe through the Noww mobile application on either iOS (Apple App Store) or Android (Google Play Store).
The Noww Club membership is offered as an auto-renewable subscription. Before confirming your purchase, the app will display:
Billing is handled by the platform through which you downloaded the app:
Noww does not have access to your payment credentials on either platform.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period and you will retain access until it expires.
On iOS (Apple App Store):
On Android (Google Play Store):
Refund requests are governed by the refund policy of the platform through which you purchased:
Noww does not directly process refunds for in-app purchases made through either platform.
We do not sell or rent your personal information. We may share limited information with trusted third-party service providers that help operate the application, including services related to:
These providers are contractually required to protect your information and use it only for the purposes of supporting our services.
We may also disclose information if required by applicable law, regulatory authority, or to protect our legal rights and the security of our users.
We implement reasonable administrative, technical, and organisational safeguards to protect personal information from unauthorised access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you in accordance with applicable law.
We retain personal information only for as long as necessary to provide the service and fulfil the purposes described in this policy, unless a longer retention period is required by applicable law.
Users may request deletion of their account and associated data at any time by contacting us at hello@noww.club.
Depending on your country of residence, you have certain rights regarding your personal data.
Regardless of location, all Noww users may:
[INDIA]
Users in India have rights under the Digital Personal Data Protection Act, 2023, including the right to access, correct, and erase personal data, and the right to nominate a representative to exercise these rights. We will respond to verified requests within the timeframes required by applicable law.
[UAE]
Users in the UAE have rights under Federal Decree-Law No. 45 of 2021, including the right to access, correct, and erase personal data; the right to restrict processing; the right to data portability; and the right to object to processing. To exercise any of these rights, please contact us at hello@noww.club. We will respond within the timeframes required by UAE law.
To submit any data rights request, please contact: hello@noww.club
The Noww application is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that personal data has been collected from someone under 18, we will take prompt steps to delete it. Parents or guardians who believe a minor has provided us with personal information should contact us at hello@noww.club.
The app may rely on third-party services for analytics, infrastructure, or performance monitoring. These services may collect limited information in accordance with their own privacy policies. We encourage users to review the privacy policies of these providers.
[UAE]
For UAE users on iOS, Apple's App Store payment and subscription services are subject to Apple's Privacy Policy (https://www.apple.com/legal/privacy/) and Apple's Media Services Terms and Conditions. For UAE users on Android, Google Play payment and subscription services are subject to Google's Privacy Policy (https://policies.google.com/privacy) and Google Play Terms of Service.
Your personal data may be processed in countries other than your country of residence, including India and other countries where our service providers operate. Where required by applicable law, we implement appropriate safeguards for international data transfers.
This Privacy Policy should be read in conjunction with our Terms of Use, which govern your use of the Noww application. Our Terms of Use are available at: https://www.noww.club/terms
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. Updates will be reflected by revising the "Last Updated" date at the top of this document.
For material changes, we will notify users through the application or via email where required by law. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
Company: True Club Financial Technology Private Limited
Email: hello@noww.club
Website: https://noww.club
© 2025 True Club Financial Technology Private Limited. All rights reserved.